Sample CV

A sample CV is a good starting point for planning your own. For extra guidance, we have placed comments/hints for each section in red. Please note that although this CV targets roles within the leisure industry, its structure, layout and content are relevant to all industries.
 

Annie Candidate

25 Riverview High Street London SN12 8DB (m) 0953 213 445 (e) a.candidate@xyz.com

Use space wisely and aim for an uncluttered look. One contact number is usually sufficient and ensure that your email address is work-appropriate. 

Overview


An award winning leisure industry professional with a 5 star hotel group, with proven skills in employee engagement, health & safety coordination and staff management; I have applied the principles of good customer service delivery to improving hotel and casino operations, resulting in significant improvement in ‘Returners to Work’ and increased productivity levels. Seeking to work with a dynamic 5 star hotel group that employs ‘Customer First’ principles. A brief overview can help to encapsulate your key experience. Make sure it is to the point and includes factual information. You can also include your objective in terms of your next role. Make sure this is tailored to the company or industry you are targeting.

Key Skills, Experience & Achievements

  • Awarding winning Health & Safety Supervisor across 2 hotel concierge properties with a ‘Must See’ evaluation from ABC Tourist Guide.
  • Successfully managed up to 50 staff; 12 achieved 90% performance evaluations and 15 achieved improvement from ‘Below Expected’ to ‘Satisfactory’;
  • Implemented several innovations to hotel operations that improved safety and performance, including ‘6 Point Driver Checklist’ that reduced vehicle incidents by 25% and ‘Helping you Get Back to Work’, a Return to Work process that increased employee returns by 20%.
Including achievements is a great way of highlighting your best achievements. Try to include factual information to give them greater substance. If you are applying for different types of roles the ones you use may vary. Choose the ones that are most appropriate to the vacancy.

Career History


July 2010 – Current     Prima Hotel Group
  • HD Bell Captain/Concierge – Concierge (Nov 2011 – Current)
  • Porter – Concierge (Mar 2011 – Nov 2011)
  • Hotel Services Attendant – Hotel Services (July 2010 – Mar 2011)
Candidates who have had several roles with the same employer can list them in the same section, to keep the CV clutter-free. Key activities:
  • Managing of up to 50 staff across 2 hotel properties (65% full-time, 35% part-time or casual) – conducting bi-monthly staff appraisals – maintaining records of staff performance (misbehavior, poor conduct)
  • WH & S Supervisor across 2 Hotel Concierge properties involving –
  • Workplace Safety training – coordinating staff health and safety meetings – creating Workplace Safety documents;
  • Coordinating ‘Returners to Work’ – liaising with Return to Work Officers – employee rehabilitation & workloads;
  • Achieving targets for injury prevention – issuing Provisional Improvement Notices (PINs);
  • Providing staff training on: Occupational Health & Safety, Evacuation – Vehicle driving in confined environments – Proper luggage handling, – Higher duties training & supervision;
Use different formats of bullet points to help the reader track the information. Include information that is individual to your role, rather than copying and pasting the job description. 

Key achievements:

  • Winning UK Health & Safety Supervisor of the Year award from Hotel & Leisure Industry Awards 2012;
  • Successfully managed up to 50 staff; 12 achieved 90% performance evaluations and 15 achieved improvement from ‘Below Expected’ to ‘Satisfactory’;
  • Implemented several innovations to hotel operations that improved safety and performance, including ‘6 Point Driver Checklist’ that reduced vehicle incidents by 25% and ‘Helping you Get Back to Work’, a Return to Work process that increased employee returns by 20%.
Including a key achievements section helps to emphasise your successes. Make this as factual as possible, showing the action outcomes.

IT Systems


MS Office: Excel                        Advanced – including pivot tables and vlookups Word                       Intermediate – including graphs and tables PowerPoint           Intermediate – animated graphics and timed slides   Additional information such as IT skills or languages can be included in a section like this. Make sure you include the level of your skill and examples of any particular features that you can use.   Education, Training & Licenses

2012                         Work Place Health & Safety Representative training First Aid certificate 2011                         Working At Heights authorization UK driver’s license 2010                         Responsible Service of Alcohol Responsible Conduct of Gambling 2009                         10 GCSEs including Maths and English   This is an example of what you can do if academic qualifications are less impressive than other areas of your CV. It is best not to highlight weaker areas, but to focus the reader’s attention on information that is more favourable – in this case the work-related qualifications and training that are relevant to the leisure industry. Personal Interests

I have a strong interest in personal development and successfully attained the bronze, silver and gold Duke of Edinburgh awards, including leading a 5-person team across the Scottish Highlands over a two-day period. Also a member of the UK Rotary Club, I was Youth of the Year Club Finalist with the local district in 2010, as a result of fund-raising activities such as 3 mini-marathons that successfully raised £1,200 for a local primary sports club.   This is a useful section to include any awards or recognition you have received for personal activities. You can make your personal interests even more effective by elaborating on the details and providing factual information such as outcomes.